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Software Requirements Necessary to Use the NCEA Web Site
Q: Why do your web pages print with the right margin cutting off the end of the line so that I get an incomplete print?
A: The page resolution for all NCEA pages is set at 1024 x 768 pixels - the technical way of getting more information onto your screen display. If your display is set lower at a lower resolution, 800 x 600 for example, then your printer will not print the page properly when you use the routine print function in your web browser. SOLUTION: Every NCEA interior page, including the one you are viewing now, has a Print This Page button at the bottom of the page. Click this button and the page will reformat to one that will print without the line cutoff problem. Doing this will also save you money because it eliminates all superfluous graphics thereby using less toner or ink than the standard printing method.
Q: What if I am using a smartphone to access your site?
A: Browse to www.ncea.mobi to check out our streamlined site for mobile devices.
Q: Will I need any special software to use the NCEA web site?
A: Yes, but what you will need is readily available for free download and links have been provided to facilitate that. You will need:
- An Up to Date Web Browser: Our site has been designed to be able to interact with any web browser, including AOL. You may download the popular Microsoft Internet Explorer, Mozilla Firefox or Google Chrome at the following locations:
- Adobe Acrobat: the NCEA web site has many downloadable forms, catalogs, and other important information that are available only in the Adobe Acrobat format. To view these forms, your computer will need the free Adobe Acrobat reader installed. You may go to Adobe now and download the free reader software. Download Now
- E-mail Software. Most computers have built-in software for email but if you use a third party email software package, you should ensure that it is capable of receiving HTML encoded messages. NCEA transmits subscription mailing lists in HTML format to preserve the document layout. If you are having difficulty reading messages from NCEA, this feature may have been turned off.
- Notes about Email usage:
- SPAM: An unfortunate consequence of the information age, yet one that we all must deal with. To avoid having your paid newsletter subscriptions blocked by any spam control measures on your computer, please add "NCEA@AMERICANEAGLE.COM" to your approved senders list or add it to your address book. This will prevent your spam-blocking software from mistakenly rejecting email from NCEA. Please note this address is a send only address; it cannot receive mail and replies to this address will unfortunately go unanswered.
- CORRECT EMAIL ADDRESS: The single-biggest difficulty in communicating with our members is the lack of an up to date email address. If your school's email address changes, please notify NCEA so that we may keep our records up to date.
- FREE EMAIL ACCOUNTS: if you are a user of the 'free email packages', e.g., juno.com; hotmail.com; yahoo.com, etc., you should make sure that your software is up-to-date and that these systems can support HTML software. If you get a lot of 'pretty junk mail' it probably can. Finally, remember to regularly review and delete unwanted mail; many messages are returned to NCEA because the mailbox at the receiving address was full. If your mailbox is full, your email provider rejects new mail and it is not possible for NCEA to selectively retransmit email to you.
- UNANSWERED EMAIL: NCEA takes pride in serving all its members to the best of it's ability, including answering all email queries. If your email to NCEA went unanswered, it is most likely because we never received it. Check with your Information Technology specialist to see if your school or office email has a reverse-lookup record, a missing or improperly registered one could result in your email being mistaken as spam and blocked.
Q: What about computer viruses? I hear more and more about that every day.
A: Computer viruses are a serious problem and the Internet and email have made them a factor for everyone - not just people operating on an Internet connected network. Destructive viruses can cost thousands of dollars in loss of productive in they successfully attack an unprotected PC or PC network.
- Web site content and NCEA email is prepared on a virus-protected network and we use a layered series of defenses to screen incoming traffic for threats and intercept them before they can cause damage to our network.
- Our web servers are constantly scanned for the presence of threats and 'inoculated' before they can infected.
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